Forgot your password? Or, want to change your Sign In information? If you have previously visited the NSA Virtual Office and set up a security question, follow the instructions below to change your user name and password.   If this is your first time to sign in to the NSA Virtual Office and you need to retrieve your user name and/or password, simply e-mail your name and Franchisee Identification Number (FIN) to distsupp@nsai.com. Your temporary user name and password will be sent to the e-mail address that we have on file for you. If you have any questions, please call NSA Distributor Support at 901-850-3000 (option #3).   Enter FIN Select your security question   Hometown Pet's name Mother's maiden name Street name you lived on Enter the answer for the security question